Verizon upgrade our FIOS box the other night so it now allows for over 1000 channels. When I used to change the station to 164 (GSN) I’d just hit 164 and it’d change. Now I have to hit 164 then ok for it to change. For data entry points there tells me that channel 1000 is coming soon.
Verizon FIOS. Yes, your new OS for the box sucks and is overly difficult to use, but 1000 channels. NFL Network (Time Warner still doesn’t have that), foreign channels available, tons of Hi Def channels. Blazing internet speeds - my burst speed is like 10 times faster with FIOS than it ever was with Road Runner. And I’m paying $15 less per month through FIOS too.
How can you lose? I’m watching Dallas/Green Bay tonight in Hi Def. What are Time Warner subscribers watching? Lifetime TV? Yeah; that’s a tough choice. If only Gumbel weren’t announcing the game - it’d be perfect.
Post Comments Here » 1 Comment so far
Related Posts:
- Blackbelt TV Sucks
- Mother’s Day Shipping Insanity
- Pallet Racking, Storage Shelves and Warehouse Design
1 Comment so far
Trackbacks URI http://www.lorien1973.com/verizon-fios-upgrades-cable-boxes/trackback/
Leave a reply
More Related:
Check these Categories below for more on Verizon FIOS Upgrades Cable Boxes
Previous Post: Hackersafe - Telemarketers Who Don’t Understand “No”
Next Post: Google Site Links: A Disastrous Experiment
Search For More Articles Related to:
James on April 28th, 2008
I called Verizon FIOS to order phone, internet, and cable prior to my move in. My Consumer Order Summary was dated 3-28-08, and the scheduled installation date was 4-7-08. I reviewed the e-mail and all looked well. I move into my new house and install date comes. They setup an 8 AM-noon window. I already had the Optical Network Terminal unit (ONT) in my house, so I figured this would be cake for them. I am a Sys Admin at an ISP, so the internet stuff I could do myself with ease.
On install day, no one showed, no one called. I had my mobile with me at ALL times. So around 1:30 PM I called Verizon to see what was going on. If something came up, I had a week off to move in and if they needed to come by in a day or two, I was totally cool with that. After about an hour on hold I got in touch with a “state level” dispatcher. That said that there were “no facilities available for my order” and I was called. Nope, I wasn’t called; they did have my cell (which I had with me all of the time) in their records. I wanted them to come out later in the week if possible since I was home. They said that their next available time for me was 4-12-08, which was a day where I was going to a wedding. The next available time after that was at the end of the month, on a work day for me.
Basically because they did not show up, or even notify me with a reason, they put me at the back of the line. I was trying to escalate my request and the support only gave me unreasonable dates and that “no facilities available for my order” BS. I later wanted to get my copper line put back so I could at least get phone service, and after a long wait in hold they gave me the end of the month as a date. Basically I was being run around in circles and being shoved to the end of the line because Verizon screwed up my installation. I was told the only way I could get it sooner is if I “knew an installer who’d do me a favor,” and I was pretty much screwed with the window of time I had to get the service installed. The salesperson fed me a load of bull and the installer didn’t even call me with a reason. I tried to figure out what “no facilities available for my order” meant, and why this was such a problem since I already had the ONT in my house. Half of their work was already done.
The same day, I called a local cable company who installed my phone, internet, and cable the next day. They showed up on time and did the normal pre and post appointment verification. I unplugged the ONT in my house and let the battery go out. Verizon gave me such a lousy customer experience I swore I would never do business with them, and be sure to let other people know about their awful customer service and commitments they setup and do not honor. Verizon screwed up prior when they bought Bell Atlantic, and screwed up our perfectly find DSL service I had around 98/99. My money is going to a competitor, and Verizon won’t see if because they have abysmal customer service. I am certainly interested in fiber optic lines connected to my house, but so long as Verizon is the only provider, I will happily do without.