Give it a try.
In desperate need of a good analytics program - but needing to satiate by desire to not let big brother (Google) get all my data for free - I opted for a program I found while searching online. It’s called the Stuffed Tracker apparently programmed by a company in Russia. The software is amazing - let’s you track users, track sales, create ad campaigns, split tests. Everything. It runs through a simple javascript at the bottom of your pages, like most do and does not seem to impede page load times. I had to email them with some minor issues and the tech guys helped me out immediately - even though our time difference is probably 8 hours apart. It’s all very impressive. I’m very glad I signed on with this company and their software. The admin side itself runs a lot of its stats and data through AJAX, which makes it all look very nice and allows for instant refresh of data and quick page loads. 3.0 is a substantial improvement over 2.5.2, but there are a few bugs to work out, which I’m sure are being worked on.
Too bad Yahoo isn’t as easy to deal with. Yahoo stores are notoriously difficult to get data from and this time was no different. Getting the order total was a complete bear and forced me to migrate over to Yahoo’s new Checkout Manager (ugh!) which I’d hesitated to do for over a year. Anyways, we finally got it fully running today (getting data out of our Yahoo Stores is a pain in the butt - Thanks Don for working on that for me!).
The one thing to be aware of is that it can really eat up your server time if you aren’t careful. Originally, we had installed it on the same server which we processed our inventory, orders, customer service etc. It drove the CPU up to 90% on occasion, which made everything drag very slowly. So, we had to purchase a new server instead and did so through Rack Force. The server is working out very well. CPU usage never approaches 4% (helps to have Dual Quard Core Xeon processors and 2 gigs of RAM, I’m sure) so I’m very happy with everything over all.
For $99, I don’t think I could ask anything more for an analytics program. Finally, we have a way to reliably check our web sales to see what channels are working for us and which ones aren’t.
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